Welcome to Ahistay Homes!

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These terms and conditions outline the rules and regulations for the use of Ahistay Homes’ website, located at www.ahistayhomes.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ahistay Homes’ website if you do not agree to all the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice:

• “Client,” “You,” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions.

• “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Digitrove LLP, the owner of Ahistay Homes.

• “Party,” “Parties,” or “Us” refers to both the Client and ourselves.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you interact with us through our website, mobile applications, and other online services. Please read this policy carefully to understand our practices.

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1. Information We Collect
   When you use our services, we may collect the following types of information:
    

2. Personal Information
   This includes your name, email address, phone number, billing and shipping address, payment information, and any other personal details you provide when registering an account, making a booking, or communicating with us.
    

3. Usage Information
   We automatically collect data about your interactions with our services, such as your search queries, the pages you visit, the date and time of your visit, and other similar information.
    

4. Device Information
   We may collect information about the device you use to access our services, including the hardware model, operating system, unique device identifiers, and mobile network information.
    

5. How We Use Your Information
   We use the information we collect to provide, improve, and personalize our services, including to:
   Process your bookings and send you booking confirmations.
   Respond to your inquiries and requests.
   Send you updates, promotional materials, and other information about our services.
   Monitor and analyze trends, usage, and activities in connection with our services.
   Detect, prevent, or address fraud, security, or technical issues.Information Sharing and Disclosure
    

6. Information Sharing and Disclosure
   We may share your information with third parties under the following circumstances:
   With your consent. With our business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.As required by law or to comply with legal processes.
    

7. Data Security
   We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
    

8. Changes to Our Privacy Policy
   We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at this page.

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Cancellation and Refund Policy

1. No Cancellation or Refund: Once a booking is confirmed, there will be no cancellation or refund allowed. We recommend that you carefully review your travel plans before making a reservation.

2. Exceptions: In exceptional cases (such as force majeure events), we may consider rescheduling your stay. Please contact us directly to discuss any unforeseen circumstances.

Check-In and Check-Out Times

• Guests must adhere to the specified check-in and check-out times. Late check-in or early check-out requests should be communicated in advance.

House Rules

• Guests are expected to maintain respectful behavior within the homestay premises. This includes noise levels, smoking policies, and pet guidelines.

Guest Responsibilities

• Guests are responsible for keeping the property clean and respecting neighbors. Safety guidelines should be followed at all times.

Payment Terms

• Payment methods, deposit requirements, and any additional charges (e.g., cleaning fees, security deposits) will be communicated during the booking process.

Liability and Insurance

• Guests are liable for damages to the property. Any accidents or lost items should be reported promptly. Insurance coverage details will be provided.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please feel free to contact us.

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